Privacy Policy | Car Lockout Arlington Arlington Texas

This Privacy Policy explains how Car Lockout Arlington collects, uses, and protects personal information when you visit our website, contact us, or request mobile locksmith and roadside assistance services. We use your information to respond to requests, schedule service, provide customer support, and improve the quality and security of our website. By using this website, you agree to the practices described below.

Information We Collect

We collect information you choose to provide when you contact us by phone, email, or through forms on our website. This may include your name, phone number, email address, service address or location details, vehicle information, and a description of the issue. If you send us messages, we may keep a record of that communication to help resolve your request.

We may also collect limited technical information automatically when you browse our website. This can include your device type, browser type, IP address, approximate location, pages visited, and interactions with the site. This technical data helps us keep the website reliable, prevent fraud, and understand what content is useful.

How We Use Your Information

We use your information to provide and manage services you request, including dispatching a mobile technician and confirming service details. We use contact details to communicate with you about arrival coordination, estimates, approvals, and service completion. We may also use information to respond to questions, provide customer support, and improve our operations.

We may use technical information to secure the website, troubleshoot issues, and improve site performance. We may also use aggregated analytics to understand which pages are most helpful and to improve user experience. We do not sell your personal information to third parties.

Sharing Of Information

We may share information with service providers and partners only when needed to deliver the service you requested or to operate our website. Examples include dispatch and call handling support, website hosting, analytics, payment processing, and customer support tools. These providers are expected to protect your information and use it only for the services they perform for us.

We may also disclose information if required by law, regulation, legal process, or enforceable governmental request. We may disclose information to protect our rights, safety, and property, or the rights, safety, and property of customers and the public. If a business transaction occurs, such as a merger or sale, information may be transferred as part of that process.

Service Calls And Location Details

To provide mobile locksmith and roadside services, we may request service location information. Location details help us confirm where to send a technician and provide accurate arrival coordination. You can choose not to provide location details, but doing so may prevent us from providing the requested service.

Cookies And Similar Technologies

Our website may use cookies or similar technologies that support core site functionality and performance. Cookies can help pages load correctly, remember preferences, and provide basic analytics. You can control cookie settings through your browser, and you can clear cookies at any time, but some site features may not work properly if cookies are disabled.

Analytics And Advertising

We may use analytics tools to understand website traffic and improve site content. These tools may collect information like pages visited, time on site, approximate location, and device type. We may also use advertising features that measure effectiveness of marketing, but we do not knowingly use these tools to collect sensitive personal information.

Payments

If payment is offered through the website or by a payment link, payments may be processed by third-party payment processors. We do not store full payment card numbers on our servers. Payment processors handle payment information under their own privacy and security practices.

Data Retention

We retain personal information only as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it. Retention may vary depending on the type of information and the purpose for which it was collected.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Your Choices

You can request access to, correction of, or deletion of certain personal information by contacting us. You can also opt out of non-essential communications. Some information may need to be retained for legal or operational reasons, such as service records, invoices, and fraud prevention.

Children’s Privacy

This website and our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any website you visit through external links.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact Car Lockout Arlington.

Email: info@carlockoutarlingtontx.com

Phone: (214)838-7730

Service Area